City Link, UPs, Night Freight, FedEx, TNT, DPD

IMPORTANT: When you sign the delivery documentation of all the UK’s major couriers you are signing to confirm that the goods have been RECEIVED IN GOOD CONDITION. Failure to document any damage with the driver may result in any claim for damage being rejected.



Any orders over £150 (not including VAT) will be delivered free of charge, EXCLUDING Clearance items (see each product for details).

We only carry out business in the United Kingdom. If your business is situated outside of the United Kingdom, we can deliver to a UK address, but payment must be made in Pounds Sterling, and any associated taxes and paperwork will be the responsibility of the buyer.

All islands, Highlands and remote area deliveries will be subject to additional charges for delivery which you will be notified of once we have received the order. Alternatively please contact us to confirm what this charge will be prior to the order being placed.

Delivery as standard is kerb side to a ground floor site. In most cases this will be between the hours of 8am and 6pm and will be on a normal working day (this does not include unpacking and positioning). Larger items may be delivered on a pallet and will need to be removed by the purchaser; dimensions shown for the products are for the unit itself and do not include packaging.

Delivery lead times will vary dependent upon the product, further details can be found on individual product pages. Any delivery times quoted are based on orders being placed before 12:00 midday. Any orders placed after this time will fall onto the next relevant working day and are subject to stock availability.

Special overnight deliveries may be possible on some products dependent upon stock availability and delivery location. If you require the product urgently please contact us, and if it is possible we will be able to give you a price for speedier delivery. In addition to this, special deliveries are available on some products, if you require the item for example on a first floor or positioning and installing, please contact us, and where possible we will give you a price for this service.

Extra services such as unpacking and positioning of products as well as disposal of the old unit may be available. If you are interested in this service on the product you are looking at please contact the sales office for details.

IMPORTANT: it is the customers responsibility to ensure all items will fit onto the premises, please check all door dimensions to ensure the product will fit onto site. Any charges caused by an aborted delivery due to this will be passed onto the customer.

Goods must be checked on receipt before you sign the delivery note, any goods not checked and signed for may not be able to be claimed for should any issues arise through damage. Any refused delivery charges from suppliers will be passed onto the customer where appropriate.